Communication Skills (English)

Communication channels.

• Interpersonal and intrapersonal communication.
• Nonverbal communication.
• Communication applied to interpersonal relationships.
• Mind maps.
• Design of effective conversations.
• Nonviolent communication tools (Marshall Rosenberg).
• The NLP and its applications to communication.
• Active listening, assertiveness, empathy, rapport and constructive and effective feedback.
• Cowardly language and responsible language.
• Communication with oneself (internal dialogue).

• Improve communication skills in the business and personal environment.
• Improve working atmosphere within the company.
• Increase capacity for persuasion and credibility.
• Encourage communication and trust among individuals and/or groups.
• Obtain tools for communication improvement.
• Reduce business conflict.
• Know how to properly use the power of verbal and nonverbal language.
• Improve our well-being as a result of improving our communication..